Every customer touch point is crucial to ensure that branding and marketing efforts are successful. After all, attracting the target market to the shopping centre is just the first step. Once they get there you need to make sure they have an amazing experience that will result in more future visits.
In that context, the retail parking journey plays an important part on the customer experience, watch our video with 3 important tips for your business:
Here are the links to the articles mentioned in the video:
English: Parking – your customer’s first and last impression
Spanish: Integrando la primera y última impresión de su cliente